Legal
Refund Policy
Last updated: April 2026
At VivekMind, we want you to be completely satisfied with our products. If you are not satisfied with your purchase, we are here to help.
1. Eligibility for Refunds
You are eligible for a full refund if you request it within 7 days of your initial purchase or the start of a new subscription period.
To be eligible for a refund, you must provide proof of purchase and a brief explanation of why the service did not meet your expectations.
2. Processing Refunds
Once we receive your refund request, we will inspect it and notify you of the status of your refund. If your request is approved, we will initiate a refund to your original method of payment (e.g., credit card, UPI).
The time it takes for the credit to appear in your account depends on your card issuer's or bank's policies, typically ranging from 5 to 10 business days.
3. Exclusions
Refunds are not available for:
- –Subscription renewals where the user failed to cancel before the billing date
- –Accounts that have been terminated due to a violation of our Terms of Service
- –Usage-based charges that have already been consumed (e.g., extra AI tokens)
4. Contact Us
If you have any questions on how to request a refund, please contact us at:
support@vivekmind.com
